bjbji Privacy Policy

1 Definitions

In this Privacy Policy, the following terms carry the meanings set out below unless the context requires otherwise:

• "bjbji", "we", "us", "our" refers to the bjbji online gaming platform operated at bjbji.pro and all associated digital services.
• "Platform" means the bjbji website, account dashboard, sportsbook, live casino, and slot game interfaces accessible via bjbji.pro.
• "Account" means a registered user account created on the bjbji Platform following successful completion of the registration and identity verification process.
• "User", "you", "your" refers to any individual who accesses, registers on, or otherwise uses the bjbji Platform, including Pakistani players accessing the Platform from within Pakistan or abroad.
• "Personal Data" means any information relating to an identified or identifiable natural person — including name, CNIC number, date of birth, email address, phone number, IP address, device identifiers, financial transaction records, and gaming activity data.
• "Processing" means any operation performed on Personal Data, including collection, recording, storage, use, disclosure, transmission, or deletion.
• "KYC" means Know Your Customer — the mandatory identity and document verification process conducted by bjbji as part of its international licensing and anti-money laundering compliance obligations.
• "Cookies" means small text files or similar tracking technologies placed on your device by the bjbji Platform to support session management, analytics, and preference retention.

2 Data We Collect

bjbji collects Personal Data about you through various means when you interact with the Platform. The categories of data we collect are as follows:

2.1 Registration Data

When you create a bjbji Account, we collect: your full legal name, date of birth, gender, nationality, residential address (including city — Karachi, Lahore, Islamabad, Faisalabad, or other), email address, and mobile phone number. This information is mandatory for Account creation and cannot be omitted.

2.2 Identity Verification (KYC) Data

As part of mandatory KYC compliance, bjbji collects copies of government-issued identity documents, including your CNIC (Computerised National Identity Card) or valid Pakistani passport. We may also collect proof of address documents (such as a recent utility bill) and, where required by our licensing authority, a selfie photograph for biometric identity matching purposes.

2.3 Financial Transaction Data

We collect records of all deposits and withdrawals transacted through your bjbji Account, including the payment method used (JazzCash, EasyPaisa, HBL, UBL, SadaPay, or USDT TRC20), transaction amounts in PKR, timestamps, and transaction reference numbers. We do not store full payment account credentials; these are handled by the respective payment processors under their own security frameworks.

2.4 Gaming Activity Data

bjbji records all betting and gaming activity associated with your Account — including bet placement history, stakes, winnings, losses, game session durations, sports markets wagered on (including PSL cricket and other events), slot titles played, and bonus usage data. This data is used for account management, regulatory reporting, and responsible gaming monitoring.

2.5 Technical and Device Data

When you access the Platform, we automatically collect certain technical data, including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, and session timestamps. This data is used for security monitoring, fraud detection, and Platform performance optimisation.

2.6 Communications Data

If you contact bjbji support via email at [email protected] or via live chat from your account dashboard, we retain records of those communications — including your message content, timestamps, and any attachments you provide — for quality assurance, compliance, and dispute resolution purposes.

3 How We Use Your Data

bjbji uses the Personal Data it collects for the following specific purposes:

• Account Creation and Management: To create, maintain, and administer your bjbji Account, process your bjbji Login sessions, and communicate essential account-related updates to you.
• Identity Verification and KYC Compliance: To verify your identity, confirm your age (21+), and fulfil our mandatory KYC obligations under our international gaming licence.
• Payment Processing: To process PKR deposits via JazzCash, EasyPaisa, HBL, UBL, SadaPay, and USDT TRC20, and to process withdrawal requests to your designated payment account.
• Gaming Services Delivery: To provide access to the sportsbook (including PSL cricket and other markets), live casino, slot games, and all other features of the bjbji Platform.
• Bonus and Promotions Administration: To credit eligible bonuses, track Wagering Requirement progress, and communicate promotional offers for which you are eligible.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorised Account access, and other prohibited conduct on the Platform.
• Responsible Gaming Monitoring: To monitor your gaming activity for indicators of problem gambling behaviour and to apply Responsible Gaming Tools (deposit limits, self-exclusion, cooling-off) as requested by you or as required under our licensing obligations.
• Regulatory Reporting: To meet our reporting obligations to our international licensing authority, which may include submitting aggregated or individual transaction data as required by applicable regulations.
• Platform Improvement: To analyse usage patterns, identify technical issues, and improve the performance, security, and user experience of the bjbji Platform.
• Marketing Communications: To send you promotional emails and notifications about bjbji offers, new games, and PSL season specials — subject to your marketing preferences, which you may update at any time via your Account dashboard.

4 Legal Basis for Processing

bjbji processes your Personal Data on the following legal grounds, depending on the purpose of the processing:

• Contractual Necessity: Processing necessary to perform our contractual obligations to you under the bjbji Terms & Conditions — including Account management, payment processing, and gaming services delivery.
• Legal Obligation: Processing necessary to comply with our legal and regulatory obligations under our international gaming licence — including KYC identity verification, anti-money laundering checks, age verification (21+), and regulatory reporting.
• Legitimate Interests: Processing necessary for bjbji's legitimate business interests, including fraud prevention, Platform security, responsible gaming monitoring, and general service improvement — provided such interests are not overridden by your data protection rights.
• Consent: Processing based on your freely given, specific, and informed consent — including the sending of marketing communications and the use of non-essential cookies. You may withdraw your consent at any time without affecting the lawfulness of processing that occurred prior to withdrawal.

5 Sharing Your Data

bjbji does not sell your Personal Data. We share your data only in the following specific and controlled circumstances:

5.1 Payment Processors

We share transaction data with your chosen payment provider — JazzCash, EasyPaisa, HBL, UBL, SadaPay, or USDT TRC20 wallet infrastructure — to the extent necessary to process your deposit or withdrawal. Each payment processor operates under its own privacy policy and data security framework.

5.2 Game Content Suppliers

The bjbji Platform integrates games from certified third-party casino and slot studio suppliers. These suppliers may receive your Account identifier and session data for the purpose of delivering game content and recording game results. They do not receive your CNIC, financial details, or full personal profile.

5.3 Identity Verification Providers

bjbji uses certified third-party KYC and identity verification service providers to process your CNIC or passport data. These providers operate under strict data processing agreements with bjbji and are prohibited from using your data for any purpose other than identity verification on bjbji's behalf.

5.4 Regulatory and Licensing Authorities

bjbji may be required to disclose Personal Data — including transaction records, identity documents, and Account activity — to its licensing authority, financial intelligence units, or law enforcement agencies where required by applicable law or court order. bjbji will not voluntarily disclose data beyond what is legally required in such circumstances.

5.5 Professional Advisers

bjbji may share data with its legal advisers, auditors, and accountants on a strictly need-to-know basis for the purpose of obtaining professional advice or managing legal proceedings. All such parties are bound by confidentiality obligations.

6 Cookies & Tracking Technologies

bjbji uses cookies and similar tracking technologies on the Platform to support essential functionality, enhance your experience, and gather analytics data. The categories of cookies we use are as follows:

• Essential Cookies: Strictly necessary for the Platform to function. These include session authentication cookies that keep you logged in after bjbji Login, security tokens, and cookies that remember your language and currency preferences. These cannot be disabled without impairing Platform functionality.
• Analytics Cookies: Used to collect aggregated, anonymised data about how users navigate the bjbji Platform — including pages visited, session duration, and error events. This data helps us improve the Platform experience.
• Functionality Cookies: Used to remember your preferences — such as your preferred sports market layout, responsible gaming reminder intervals, and notification settings — between sessions.
• Marketing Cookies: Used only if you have provided consent, to deliver relevant bjbji promotional content. You may withdraw consent for marketing cookies at any time via the cookie settings panel available on the Platform.

You may manage your cookie preferences at any time via the Cookie Settings option in your Account dashboard. Please note that disabling essential cookies will prevent you from completing bjbji Login and accessing your Account.

7 Data Retention

bjbji retains your Personal Data for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention periods:

• Active Account Data: Retained for the full duration of your Account's active status and for a minimum of five (5) years following Account closure, in compliance with our international licensing authority's record-keeping requirements.
• KYC and Identity Documents: Retained for a minimum of five (5) years following Account closure, as required by anti-money laundering regulations applicable to our international gaming licence.
• Financial Transaction Records: Retained for a minimum of five (5) years following the date of the transaction, in accordance with financial record-keeping obligations under our licensing framework.
• Support Communications: Retained for three (3) years from the date of the communication, unless a longer period is required for ongoing dispute resolution or compliance purposes.
• Marketing Preferences: Retained for the duration of your Account's active status. If you withdraw consent for marketing communications, we retain a record of that withdrawal to prevent future unsolicited contact.
• Technical Logs: IP address logs and device data are retained for up to twelve (12) months for security and fraud investigation purposes, after which they are anonymised or deleted.

Following the expiry of the applicable retention period, bjbji will securely delete or anonymise your Personal Data in accordance with our internal data destruction procedures.

8 Your Rights

As a bjbji Account holder, you hold the following rights in respect of your Personal Data. To exercise any of these rights, please contact us at [email protected] from the email address registered to your Account:

9 International Data Transfers

bjbji operates under an international gaming licence and uses service providers located in multiple jurisdictions. As a result, your Personal Data may be transferred to, stored in, and processed in countries outside Pakistan. This includes countries where bjbji's licensing authority, KYC verification partners, game studio suppliers, and cloud infrastructure providers are based.

Where Personal Data is transferred internationally, bjbji takes appropriate steps to ensure that an adequate level of data protection is maintained. This includes requiring all international data processors to operate under data processing agreements that impose data security and confidentiality obligations consistent with bjbji's licensing framework.

By creating a bjbji Account and accepting our Terms & Conditions, you acknowledge and consent to the international transfer of your Personal Data as described in this section.

10 Children & Minors

The bjbji Platform is strictly intended for individuals who are 21 years of age or older. bjbji does not knowingly collect Personal Data from any individual under the age of 21. Our mandatory KYC and age verification process is specifically designed to prevent the registration and use of bjbji Accounts by minors.

bjbji strongly encourages parents and guardians in Pakistan to use parental control tools to prevent minors from accessing online gaming platforms. Parental control software information is available via our Responsible Gaming page.

11 Security Measures

bjbji implements a comprehensive set of technical and organisational security measures to protect your Personal Data against unauthorised access, disclosure, alteration, or destruction:

• Encryption in Transit: All data transmitted between your device and the bjbji Platform is encrypted using TLS (Transport Layer Security) protocols. This applies to all bjbji Login sessions, deposit and withdrawal requests, and Account dashboard activity.
• Encryption at Rest: Sensitive Personal Data — including identity document copies and financial records — is encrypted at rest on bjbji's secure server infrastructure.
• Access Controls: Access to Personal Data within bjbji's systems is strictly limited to authorised personnel on a need-to-know basis. All internal access is logged and subject to regular audit.
• Two-Factor Authentication: bjbji offers two-factor authentication (2FA) for all Account holders, accessible via the Account security settings following bjbji Login. We strongly recommend enabling 2FA.
• Fraud Detection Systems: bjbji operates automated fraud detection systems that monitor Account activity for indicators of unauthorised access, account takeover attempts, and suspicious transaction patterns.
• Regular Security Audits: The bjbji Platform undergoes regular security assessments and penetration testing by independent third-party security professionals to identify and remediate vulnerabilities.

Notwithstanding the above, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your bjbji Login credentials and for notifying us immediately if you suspect unauthorised access to your Account.

12 Third-Party Services

The bjbji Platform integrates with certain third-party services — including payment processors, game studio providers, and identity verification partners — to deliver its full range of features to Pakistani players. Each of these third-party services operates under its own privacy policy, and bjbji is not responsible for the data practices of third-party providers beyond the contractual obligations we impose on them as data processors on our behalf.

bjbji does not embed third-party social media plugins, advertising networks, or analytics services on the Platform that would allow those third parties to collect your Personal Data without bjbji's involvement and oversight. Any third-party tool integrated into the Platform is subject to bjbji's data security and confidentiality requirements under our data processing agreements.

13 Amendments to This Policy

bjbji reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. Where changes are material — affecting the way we use your Personal Data or the rights available to you — bjbji will notify registered Account holders by email to the address on record no fewer than seven (7) days before the revised Policy takes effect.

The current version of this Privacy Policy, with its effective date, is always accessible at bjbji.pro/privacy-policy. Continued use of the bjbji Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not accept the revised Policy, you must cease using the Platform and submit an Account closure request to [email protected].

14 Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a complaint about how bjbji has handled your Personal Data, please contact our support team:

If you are not satisfied with bjbji's response to your privacy complaint, you may have the right to escalate the matter to the relevant data protection authority in the jurisdiction in which bjbji holds its international gaming licence. Details of the applicable supervisory authority are available upon request via [email protected].